Information We Collect

When you use HealthCentreApp, we may collect:

• Location data – used only to show nearby medical services when you request it
• Personal information – such as name, email, and phone number when you create an account or subscribe.
• Health-related data – information you enter into features like CareRequest, CareMonitor, or Children Health tools.
• Device data – limited technical information to improve app performance and security.

How we use your information

We use your information to:

• Provide you with access to medical services and app features.
• Maintain secure electronic health records.
• Enable communication with healthcare providers and consultants.
• Improve and personalise the HealthCentreApp experience.
• Support user participation in monetisation programs (if chosen).

Location Data & Privacy

• We do not store or disclose your location data to any third party without your explicit permission.
• Location is processed in real time only to identify nearby medical services.
• You have the option to share your location manually with family, next of kin, consultants, or others at the point of use.
• We will only release your location data to third parties if required by law (e.g., legal orders, public health obligations).

Your Control Over Data

• You decide who can access your health records using CareSecure.
• You can update, export, or delete your personal data at any time.
• You may withdraw consent for processing, except where retention is required by law.

Data Sharing

• We do not sell or trade personal or health data.
• Data may be shared only with trusted service providers working under strict confidentiality agreements to deliver our services.
• Sponsors or advertisers will never have access to your personal health or location data.

Data Security

• Data is encrypted in storage and in transit.
• Access is strictly limited to authorised users based on your consent.
• Regular audits and monitoring are conducted to maintain high security standards.

Children's Privacy

Children may use HealthCentreApp with parental or guardian consent. Children Health tools are designed for safe family management of health information.

Legal Compliance

We may disclose information if legally required by government authorities or courts, but we will always notify users unless prohibited by law.

Changes To This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website with a new "Effective Date."

Contact Us

If you have any questions or requests about your privacy, contact us:

privacy@healthcentreapp.com